Privacy Policy

Introduction

atoll-path is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

By accessing our website or providing us with your personal information, you consent to the practices described in this policy. We encourage you to read this document carefully to understand our approach to handling your data.

Information We Collect

We may collect information that you provide directly to us, including:

• Contact information such as your name and email address
• Property details relevant to solar installation assessments
• Energy consumption information for system design purposes
• Communications you send to us via email or forms

We also collect certain information automatically when you visit our website, including your IP address, browser type, operating system, referring URLs, and information about how you interact with our site.

How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide requested services
• Prepare solar system assessments and quotes
• Communicate with you about our services and offerings
• Improve our website and service delivery
• Comply with legal obligations and protect our legal rights

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• With service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements
• When required by law or to respond to legal process
• To protect the rights, property, or safety of atoll-path, our customers, or others
• In connection with a merger, acquisition, or sale of assets

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When determining retention periods, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorised use or disclosure, and applicable legal requirements.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate information
• The right to request deletion of your information
• The right to restrict or object to processing
• The right to data portability

To exercise any of these rights, please contact us using the details provided below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any changes on this page and update the effective date below.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]
Address: Level 4, 127 Creek Street, Brisbane QLD 4000, Australia

Last updated: January 2024